Privacy Policy

Information We Collect

When you contact Hot Springs Vacation Stays, we may collect your name, email address, phone number, travel dates, guest count, property preferences, and any details you choose to include in your message.

Our website may also receive basic technical information such as pages visited, browser type, approximate location, referring pages, and device information through standard hosting, analytics, security, or form-processing logs.

How We Use Information

• To respond to direct-booking inquiries and availability questions.
• To prepare quotes, coordinate check-in details, and support guest stays.
• To improve website performance, security, and guest experience.
• To comply with legal, tax, payment, fraud-prevention, and recordkeeping obligations.

Booking, Payment, and Third-Party Services

Some booking, availability, payment, map, analytics, email, spam-prevention, or hosting features may be provided by trusted third-party services. Those services process information under their own terms and privacy policies.

If a booking is completed through an external platform such as Airbnb, Vrbo, OwnerRez, or another booking provider, that platform's privacy policy and account terms also apply.

Sharing

We do not sell personal information. We may share information with service providers who help operate the website, process inquiries, support bookings, deliver messages, protect against abuse, or meet legal requirements.

Data Retention

We keep inquiry and booking records for as long as reasonably needed to support guest communication, business operations, tax records, dispute resolution, and legal compliance.

Your Choices

You may contact us to request access, correction, or deletion of information you have provided, subject to reasonable identity verification and legal recordkeeping requirements.